How to Refund Without a Credit Note

Modified on Mon, 17 Feb at 11:30 AM

How to Refund Without a Credit Note

Refunding without issuing a credit note allows you to process returns or reimbursements directly. This method ensures accurate accounting records, especially in cases where a credit note is unnecessary or inefficient.



1. Click on Sales and select 'Sales Invoices'

Click on Sales and select 'Sales Invoices'



2. Select a sales invoice

Select a sales invoice



3. Click on Payment Received

Click on Payment Received



4. Click on Add Payment

Click on Add Payment



5. Enter the amount

Enter the amount



6. Enter the payment method

Enter the payment method



7. Click on Save

Click on Save



8. You can see the total paid amount

You can see the total paid amount



9. Click on Add Payment again

Click on Add Payment again



10. Enter the amount as a negative value

Enter the amount as a negative value



11. Select the payment method

Select the payment method



12. Click on Save

Click on Save



13. You can see the total amount paid has been reversed

You can see the total amount paid has been reversed

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