If you are using the classic version, please refer to: How to Unlink a Credit Note

How to Unlink a Credit Note (New Vers.)

This process ensures that the credit note is unlinked appropriately while maintaining accurate records.

1. Click on Sales and select "Sales Invoices."

2. Choose an invoice to edit.

(The invoice must have a linked credit note)

3. Click on Payment Received

4. Click on the 3 dots

5. Click on Unbind

(The credit note will be removed from the payment table)

Related Guides on Credit Notes

• To customize a apply a credit note, please refer to: Apply a credit note to an invoice (New version)