How to Unlink a Credit Note

Modified on Wed, 12 Feb at 12:09 PM

If you are using the new version, please refer to: How to Unlink a Credit Note (New Vers.)


How to Unlink a Credit Note

This process ensures that the credit note is unlinked appropriately while maintaining accurate records.



1. Go to Sales/Purchase and select 'Credit Note'

Go to Sales/Purchase and select 'Credit Note'



2. Select a credit note you want to unlink

Select a credit note you want to unlink



3. Click 'Insert payment/track past payment records of this invoice'

Click 'Insert payment/track past payment records of this invoice'



4. Select the credit note row and right click

Select the credit note row and right click



5. Select remove row

Select remove row



6. Click on Save

Click on Save



7. To edit the credit note, select 'Edit This Document'

Only unlinked credit notes are editable

To edit the credit note, select 'Edit This Document'

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