How to do product exchange using Credit Note & Debit Note ?

Credit Note vs. Debit Note

Credit Note: Issued by a seller to a buyer, it reduces the amount owed due to returns or billing errors. It decreases the seller's revenue and the buyer's liability.

Debit Note: Issued by a buyer to a seller, it requests a reduction in the payable amount, often for returned goods or invoicing mistakes. It increases the seller's revenue and the buyer's liability.

Key Difference: Credit notes are from sellers, while debit notes are from buyers. Both ensure accurate financial records and facilitate smooth transactions

How to do product exchange using Credit Note & Debit Note ?

You may refer the step below.

**If your invoice requires a refund, you need to make the payment for this invoice first before               following the steps below 

1. Go to Create  invoice and "Save"

2. Go to click the "three dots" and choose the "Create Credit Note”

3. Fill in the required fields and "tick " the Goods Returns and click "Confirm"

4. Go to the "three dots" and choose the "Create Debit Note” 

5. Fill in the required fields and  "tick " the Goods added and click "Confirm" 

   ** when create debit note the date should put after the invoice date**

6. Go to the Products "inventory Log" it will shows that the quantity which is "Good Returned" and "Good Added"