How to Record a Goods Return Using a Credit Note (New Vers.)

Modified on Mon, 14 Apr at 6:05 PM

How to Record a Goods Return Using a Credit Note (New Vers.)

Learn how to record a goods return in the system using a credit note. This process helps update inventory levels and ensures accurate stock records when products are returned.



1. Click on Sales and select 'Credit Notes'

Click on Sales and select 'Credit Notes'



2.  If you are doing this for your supplier, click on Purchases and select 'Supplier Credit Notes'

 If you are doing this for your supplier, click on Purchases and select 'Supplier Credit Notes'



3. Click on Add New

Click on Add New



4. Fill in the information

(To learn more about creating a credit note, please refer to How to create credit note ?)

Fill in the information



5. Check 'Goods Return'

Check 'Goods Return'



6. Click on Save

Click on Save



7. Click on the credit note

Click on the credit note



8. It has been marked as 'Goods Return'

It has been marked as 'Goods Return'



9. Select the item code

Select the item code



10. Click on Inventory Logs

Click on Inventory Logs



11. You should see that the goods have been returned when you view your product's Inventory Log

You should see that the goods have been returned when you view your product's Inventory Log



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