How to Withdraw Overpaid Amounts (New Vers.)
Learn how to handle and withdraw overpaid amounts in your system to identify overpayments, process withdrawals correctly, and ensure your accounts remain accurate and up to date.
1. Click on Sales Invoices
2. Select an unpaid invoice
3. Click on Payments
4. Click on Add Payment
5. Add an amount over the total amount
6. Click on Save
7. You issued an invoice amounting to RM375. You made a payment of RM750, resulting in an overpayment of RM375.
8. Click on the reference number
9. Select the Payee's Name
10. Click on Statement
11. The system automatically transfers the overpaid RM375 from AR into the Prepayment COA, leaving the SOA balance at 0.
12. Click on Prepayment
13. You can see the overpaid amount
14. Click on Withdraw
15. Choose the receive date
16. Choose a payment method
17. Enter the overpaid amount
18. Click on Save
19. The amount has been withdrawn
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